INFORMATION TECHNOLOGY

 

Tailor-made

Tailor-made systems create items based on customer specifications. This system uses department data to generate the output. Product personalization can improve customer service, but the corporation must provide information regarding expiration dates and perishable items. Tiong Nam Company uses this adaptable system to ensure that their consumers are completely satisfied with Tiong Nam's services.

Mistake-proven

The Mistake-proven system is critical to the company since it must inform customers if the products contain any flaws, such as an invalid bar or stock. This method is important because the company needs to let customers know about mistakes as soon as possible to avoid misunderstandings and bad situations. So Tiong Nam can make sure the customer is satisfied with the service offered by the company to the customer.

Configure System

The configured system is designed to send essential communications to customers. This system will send messages once daily or every two hours. This technology is critical since it tells products, such as food, if they are about to expire. According to the agreement, the company is liable for paying the price of the products based on the agreement reached by both parties, even if they have become obsolete. This is a form of promise to the customer that they will not lose money and that they can trust the service provided by Tiong Nam.

System in Warehouse

The system includes RF barcode scanners and RFID readers, as well as daily stock synchronisation, electronic inbound/outbound confirmation, product conversion, exception management, and real-time inventory status. It has had a stellar track record for Tiong Nam since its inception in 2002